Shipping Policy at Ziara.Shopping

🚚We strive to provide a seamless and reliable delivery experience for our valued customers worldwide.

1. Order Processing

-All orders are processed *within 24 hours* of payment confirmation (on business days from Sunday to Thursday).
- Orders are *not processed or shipped on Fridays* (official holiday).

2. Shipping Options & Fees

We offer three tailored shipping methods:

Shipping Method Coverage Delivery Time Cost
🚚 Standard Delivery Dubai, Abu Dhabi, Sharjah 1-2 business days 50 AED
âš¡ Express Delivery Other UAE citiess 3-7 business days 100 AED
✈ International Delivery Worldwide (via DHL) 1-3 weeks 150 AED*

* International shipping costs may vary based on weight and destination

3. Additional Information

Shipment Tracking:
 You will receive an email or SMS notification with shipping details once your order is dispatched.
Remote Areas:
 Delivery costs or timelines may vary for these regions based on DHL’s policies.

4. Replacement Policy

Replacement Only:
 We do not accept returns, but you may request a replacement within **10 days* of delivery for defective or damaged items.
- Cost:
Customers bear the return shipping costs for replacements.
- Conditions:
 Products must be in their original condition with tags and packaging intact.

5. Contact Us

For shipping or replacement inquiries:
- 📧 *Email*: [contact@ziara.shopping]
- *Support Hours*: Sunday to Thursday (8 AM - 5 PM UAE Time).

Important Notes

- Incorrect Addresses:
 We are not responsible for delays or lost shipments due to inaccurate addresses.
- Unforeseen Delays:
 Natural disasters or strikes may extend delivery times without prior notice.